1. Android Central Question's Avatar
    Recently I switched from At&t to Consumer Cellular. My Samsung J7 Prime had no issues with data while using At&t. I've attempted:
    ¹Airplane mode on/off
    ²Rebooting
    (countless times)
    ³APN settings
    ⁴Clear Cache Partition
    ✓I Double & triple checked all other settings
    ✓Checked Data service availability area
    ✓Remove/replace Sim & memory card.
    ✓Spent Many hours with C.C. Tech support
    ✓Spent Days researching online.
    I have NOT tried a Factory Reset yet. I'll attempt that step only after I exhaust all other options.
    01-13-2018 05:19 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Where did you confirm the APN settings from? Just to be sure, go to their help site and type "APN" in the question box, then click on the only result that shows up. Are those the APN settings you're using? https://www.consumercellular.com/Help/billing
    01-14-2018 11:33 PM

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