1. Android Central Question's Avatar
    (I'm not very sure if my explanation will make sense, english isn't my first language haha)

    So I decided to update the software of my samsung galaxy s2 and while it was being downloaded, it was at around 27% and it stopped downloading, so I canceled it. I decided to click on "check for updates" but it said "no connection" even if my wifi was working perfectly.

    So I tried to install it. The next screen did say that it has finished downloading, I believed it, and I proceeded to install the software update but now it has been stuck at 7% for an hour. How do I fix it?
    Munwar likes this.
    01-17-2018 09:15 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Is this the Tab S2, the Gear S2 watch, or the really old Galaxy S II phone?
    01-17-2018 11:09 PM
  3. d m7's Avatar
    It's the really old galaxy s2 phone. I'm starting to think that it's because the download for the software update was actually incomplete, it's been stuck on 7% for hours, can it still be fixed?
    01-18-2018 02:20 AM
  4. B. Diddy's Avatar
    Was this an official update pushed over-the-air, or are you using Kies? Or were you trying to manually install it some other way?
    01-18-2018 09:24 PM

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