1. Android Central Question's Avatar
    So, I've had the j7v for a while now and I just recently had to start toying with the chargers to get them to work, I figured out a couple of tricks to get it to work but now even those don't and it only shows the charging lightning bolt that it usually does and won't switch to a charging percentage. I've tried different cords, wall outlets, etc and even removed the battery to see if it just needed to cool down but with no luck.
    01-18-2018 08:58 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! The battery could be failing -- have you tried a new or different one?
    01-18-2018 09:48 PM
  3. Corvin_cadkakw's Avatar
    Not yet an thank you! I feel like it might be the charging port? Im planning to go to verizon tomorrow and find out what can be done or if i need a new one
    01-18-2018 10:19 PM
  4. B. Diddy's Avatar
    If you try a different battery and the problem persists, then yes, it certainly could be a problem with the charging port. Check to make sure it's clear of any debris first -- if it's clear and still not working, then consider getting the port replaced.
    01-19-2018 05:46 PM

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