1. Android Central Question's Avatar
    I had to factory reset my ZTE cell phone due to a virus and now it's asking me to sign in with a Google account previously synced to the device. I cannot remember that information so is it saved to my SD card somewhere where I can retrieve it?
    01-19-2018 01:00 PM
  2. hallux's Avatar
    It is not. This is Factory Reset Protection and is actually resulting from a call-out to the Google servers.

    https://www.androidcentral.com/facto...-you-need-know

    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Android Central.
    Tim1954 likes this.
    01-19-2018 02:50 PM

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