1. Android Central Question's Avatar
    I cannot used my finger print password..how i reset it amd start new one.
    01-21-2018 02:37 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! The backup password is the one you created when you first set up the fingerprint unlock, and is very important to remember. The only way you'll be able to reset the password is by doing a factory reset from the Recovery Menu. Be aware that this will be considered an unauthorized factory reset, which will trigger Factory Reset Protection. After the factory reset is done, the phone will ask you for the Google account and password that was associated with the phone prior to the reset -- hopefully you remember that information. This is meant to discourage thieves from stealing a phone and doing a simple factory reset to make it their own.
    01-22-2018 01:24 AM

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