01-26-2018 09:27 AM
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  1. Android Central Question's Avatar
    Android Central Question
    I cannot UNLOCK my Samsung Galaxy S7 after adding my fingerprint to gain access to WORKDAY(worked for ONLY 2 days) NOW it LOCKED & keeps saying to RETRY in 60 mins. for 5 days !
    I swear my PASSWORD was CHIKO57 or CKIKO18 BUT neither is being accepted :-( I hate to lose ALL my DATA by having it RESET so is there any way U can PLEASE HELP ME with this issue ??
    Thank U Kindly,
    Marcy
    01-26-2018 09:18 AM
  2. Almeuit's Avatar
    Almeuit
    Moderator Team Leader
    Hello!
    I would try logging into your Google Account on a PC and then go to Android Device Manager (https://www.google.com/android/devicemanager). From there you can setup a new password and GPS/Locate your device.
    You can also check this guide out as well -- http://forums.androidcentral.com/amb...read-here.html.
    01-26-2018 09:27 AM
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