1. Liz S's Avatar
    My son just got an LG phone and we can't download from Google play store. We tried force stop. I can't find downloads in app manager. Do I have to reset the phone?
    01-27-2018 09:01 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Does this happen on both wi-fi and mobile data?

    Try going to Settings>Apps>All, select Google Play Store, and Clear Cache/Clear Data, then Force Stop. Do the same for Download Manager (to find it in the Settings>Apps menu, tap Menu>Show System). Now try again.
    01-27-2018 10:24 PM

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