Go to Settings/Bluetooth when the phone is connected to the car. Tap the gear to the right of the connection name. Make sure that "Media" is checked. If it's not there, your car audio system can't do media. If it's already checked something is wrong with the phone or the audio system, and will have to be diagnosed further. (If the earpiece is Bluetooth, do the same thing when it's connected - enable Media in the Bluetooth page/the Earphone gear.)
Also make sure that your media volume isn't all the way down. (Connect the earphone or the car audio, then hit the Volume Up button.)
01-28-2018 04:39 PM