1. Android Central Question's Avatar
    My music app wasn't responding so I tried to turn my phone (Sony Xperia) off and on again. It spent ten minutes showing the 'power off' screen but not powering off. I tried holding the power button for 10-15 seconds, and now it is completely frozen on the screen that shows power off, restart and screenshot options. How can I fix this?
    01-29-2018 02:16 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Which Xperia is it? What happens if you press and hold Power and Vol Down for 20 seconds?
    01-29-2018 10:52 PM
  3. utkarsh shrivastava's Avatar
    Hold volume and lock button until it restarts
    04-29-2019 08:18 AM

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