1. Android Central Question's Avatar
    Hi,

    I am trying to turn on fingerprint lock. When I click on "+ Add Fingerprint" I immediately get an error message saying "Make sure that the Home key is clean and dry, then try again". It does this before even attempting to scan my fingerprint. When I click OK on the message it closes out of the add fingerprint screen straight away. When I go back in there I get the same message immediately.
    Yes - its very very clean, and very very dry.

    Any suggestions?
    01-29-2018 03:22 PM
  2. belodion's Avatar
    What phone?
    01-29-2018 06:32 PM
  3. Talaat Mostafa's Avatar
    My phone is s6
    01-29-2018 06:53 PM
  4. B. Diddy's Avatar
    Welcome to Android Central! Does this happen in Safe Mode as well? How do I use Safe Mode on my Galaxy S6 or S6 edge? | Samsung Support UK
    01-30-2018 02:29 AM

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