1. Android Central Question's Avatar
    My phone was locked with hexlock, im usually pretty good with figuring my way around it, but its a fingerprint password, and settings is locked. My sprint username is changed right now but im working on resetting it. I have the phone on tc download mode' im hoping theres a way i can get it off so i can actually work today, otherwise im screwed. PLease help ASAP
    01-31-2018 10:22 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Isn't Hexlock only an app locker? Is the phone not recognizing your fingerprint? What does your Sprint username have to do with this?
    01-31-2018 10:26 AM
  3. Golfdriver97's Avatar
    Welcome to the forums. You could try rebooting the device. That should require the PIN/password you set to finish the boot process.
    01-31-2018 10:43 AM

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