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    I wanted to reformat my Asus Zenfone 2 because when i access some of the features like contacts and text messages, it was very slow. Anyway, to secure my messages, I used the backup and restore feature of the original messages app. After backingup my sms, it had a feature wherein i can email the backup file; so I emailed to myself as extra precaution.

    With my messages securely backed-up, I proceeded to reformat my Zenfore 2. When this was done, i was surprised that a new Messaging app was installed which was different from the old one, and to my dismay, did not include an option to restore backup files (.smsbackup file).

    Of course I was furious specially since ASUS tech could not even assist me on my problem. I have a backup file; I just need an app to help me restore it!
    02-06-2018 02:11 AM

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