1. Android Central Question's Avatar
    Just can’t factory set it to a new phone it’s my gf old one she forgot her password and email and it’s a old number please help daughters bday present for tomorrow
    02-08-2018 06:34 AM
  2. hallux's Avatar
    She doesn't even remember the email address used to configure the device originally? That's not good as that will be needed in order to get through the factory reset protection. Without that information, that device can not be used.

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    02-08-2018 07:05 AM

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