1. deke40's Avatar
    Have been having troubles with slow downloads from Google Play Store. Tried all the cache and data clearing
    from Play Store and Play Service. Uninstalled updates to GPS and that didn't help. During that process it
    updated from 8.7.10 to 8.8.12. Hoping that had done something to help but still woefully slow.

    This is evidently a big problem and has been for sometime. Don't know if this inherent to a certain system or phone or what but would appreciate any help.

    I am using an S5(yes I know it is old but in perfect condition) with version 6.0.1.
    02-12-2018 10:09 AM
  2. B. Diddy's Avatar
    Is it the same for both wi-fi and mobile data? Does everything else download at normal speed? Have you also cleared the cache/data for Download Manager?
    02-12-2018 03:05 PM
  3. deke40's Avatar
    Yes to all three questions.
    02-12-2018 05:03 PM
  4. deke40's Avatar
    Just tried an episode of a TV show off of Netflix and it took less than a minute for a 45 minute episode to download. That tells me it is a Google Play Store problem that is well
    documented all over the net.
    02-12-2018 06:34 PM
  5. deke40's Avatar
    The above download was on my S5 so I tried it on my wife's S5 and Tab4 and my new Tab E.
    They all downloaded the same TV episode in under a minute. Also the Tab E downloads Play Store
    downloads just fine and it has the same version of the Play Store App.
    02-12-2018 07:34 PM
  6. deke40's Avatar
    Came across this on the net and tried it. I started a download and waited until it stopped at download and wasn't
    going any further and restarted my S5 and as soon as it rebooted it resumed installing. I tried this on three different
    apps and it worked every time.

    Now if I can just figure what the restart is doing to make the download finish maybe I can make some change or adjustment to do the same thing without the restart.
    02-13-2018 12:19 PM
  7. anon(10388027)'s Avatar
    I've had no issues with Google Play Canada.

    2GB of RAM in your Samsung Galaxy S5 is your problem. Without confirming I'd bet the modem in it can't make use of the latest 4G LTE advancements.

    As far as a slow Google Play store... Yes, settings, apps, clear cache for both Google Play Store and Google Play Services.

    When you are able to upgrade to even a used 2018 era phone (the Samsung S9) your mobile life will be so positively impacted... for just the display improvements themself! But I respect a budget, and the S5 was a good phone in its day.

    .....
    lol... I do kinda laugh about people loosing their minds over less than a minute download times.

    It's all about perspective.. We've come a long ways since the Haynes 1200 baud modem I used in elementary school. pre internet, I'd dial up a local bulliten board system (BBS) and it would take about 20 minutes to half an hour to download a game onto a 5.35" floppy disc on my Apple //e. lol, very, very few people owned hard drives....

    Lol... Yes, phosphorus green screen.... An 80 column text card was a big deal. And high resolution graphics? your entire monitor was 280 x 192 🤣
    Staffie likes this.
    02-13-2018 01:01 PM
  8. deke40's Avatar
    I found out if I have multiple updates I can check all of them but have to restart to get each one to update. Also found out I can use Emergency Mode and it does the same thing. There is something in those two actions that

    caused the update to take place. Now if I can isolate it to that one thing it would not be a fix but a band aid for the time being.

    By the way purchasing a new phone is not a problem but I have always felt like "if it ain't broke" keep on trucking.
    I did this with my Tab4 10.1 until it got to troublesome and as of last week I have a new Tab E 9.6 which works great.
    It's just at my age and mild OCD I hate setting up a new device.
    02-13-2018 10:10 PM
  9. anon(10388027)'s Avatar
    I totally understand your upgrade rationale. Given the significant cost of premium phones, I will not upgrade often anymore either. The idea of $1500 Canadian dollars for a phone every two years... is a non starter. I'm confident my phone does everything I want it to do.. I'll replace the battery in two years... I do use my phone for everything, no laptop or PC.



    One idea... Your home WiFi is probably faster than your mobile network. In Google Play settings, try the "download over WiFi networks only" option.

    cheers
    02-14-2018 02:55 AM
  10. deke40's Avatar
    Thanks I have that setting ticked and also I don't like auto updates on anything so that is also ticked.

    PS-We also have Kindle Fire 7s and the wife has a Kindle Paperwhite. Sounds like overkill but as we are in our late 70s and don't travel much we read a lot with about 60 authors each to keep up with.

    Enjoy your week.
    02-14-2018 06:23 AM
  11. deke40's Avatar
    Don't know what changed but downloads from the Play Store are back to normal with no hanging installs.
    Downloaded three different apps this morning all downloaded and installed in a short period of time.

    As they say "Don't look a gift horse in the mouth". I am going to enjoy my S5 a little while longer.
    02-15-2018 06:37 AM
  12. Miguel Rondon Anton's Avatar
    I think I found the way to FIX this issue. Hold the WiFi network selection button until the list of Wi-Fi network appears, on top of them there is the "Smart network switch" option, UNCHECK IT, re-boot the phone and, .. ta da, ... in my case, every went to normal again. Give it a try and let me know if it worked for you..
    04-24-2018 09:25 PM
  13. BeGoogly BeGrudged's Avatar
    Try switching your Wifi from 5 GHz to 2.4 GHz
    08-04-2019 01:15 AM

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