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    Tried to unlock my Note 5 (locked to Rogers -Canada) with another carrier's SIM (Freedom Mobile). Rogers tech support gave me unlock code but after entering it, it brought up the message:

    "Sim network pin blocked. Enter sim network puk."

    Can't get the Freedom PUK, so put in my Telus SIM card and got the same message. Call Telus and got the PUK for the SIM (actually, got to PUK #s ) and kept on receiving the same message.

    Neither Telus or Rogers knows what to do. So I called Samsung and got the master unlock code and entered it into that message box... nothing. Still getting the same message.

    Would appreciate anybody helping me out.
    Junkeeroo likes this.
    02-21-2018 12:29 AM

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