1. Android Central Question's Avatar
    After I update my huawei to the latest update all of my data on my portable sd card got wiped. I did not see any notification that this would occur. How do I get the data back?
    02-21-2018 08:33 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Was the card formatted as Internal Storage or Portable Storage? (I'm not sure if Portable Storage was implied by your mention of "portable SD card" in the thread title.) If you had formatted it as Internal Storage, the card is encrypted to be used in that phone and that phone only. If you do a factory reset, you're essentially creating a new instance of the phone, which doesn't have the encryption key for the card, and therefore the card becomes unreadable.
    02-22-2018 06:10 PM

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