1. Android Central Question's Avatar
    I have a Samsung Galaxy s4 and all of a sudden after failing to add my work MS exchange email and calendar i am getting a message that my phone wants me to encrypt the SD card and I can no longer access my SD card with all my files and pictures. Help!

    It shows me:

    Encrypt external SD card

    SD card encryption has been turned on
    Selected options
    Full encryption
    The above options will be applied

    set an unlock password of at least 6 characters, containing at least 1 number

    How do I turn the encryption OFF. I don't want it on.
    02-22-2018 03:30 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! If you use your phone for work, that may require encryption of the phone (which is partly why I never wanted to connect a work account to my personal phone). Are you saying that you haven't yet encrypted the SD card, or that it seems to be encrypted already and you don't know the password?
    02-22-2018 03:44 PM

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