Lost phone, set "Lock device" PIN, found phone, can't access data even though I k

[Android Central Question]

I lost my phone, set a "lock screen and message" with a PIN.
Then I found my phone and remember the PIN, but it hasn't asked me to enter it anywhere. I did see the lock screen and tried calling the phone number that I asked it to, but it never asked me to input a PIN.
I can access everything on my phone, but now that I am trying to upload photos to my computer, it keeps saying my device is locked and it can't access any files.

Thanks for your help!

 

[B. Diddy]

Welcome to Android Central! Which phone? How did you remotely lock it -- using Google's Find My Device, or Samsung's Find My Mobile, or something else?

 

[rogersaj]

Nexus 6
Yes, I used the Google's Find My Device.

Thank you!

 

[B. Diddy]

Did your phone have a screen lock password set in the first place, or was it only set to Slide to Unlock (or None)? You can only create a new lockscreen password remotely if the phone didn't already have a password set. So if the phone was completely unprotected before, you'd need to enter the PIN you created using Find My Device. If the phone did have a password before, then it's that original password (or PIN) you have to enter.