1. Magsmobile's Avatar
    My wife's phone is 8 months old and has to be turned off and back on each morning before it will make or receive a call
    If this is not done then when dialling out it shows dialling then drops the call. If trying to call it nothing happens. Any ideas please.
    I am a silver surfer so the simpler the answers the better!!!!
    Regards
    02-28-2018 09:23 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Does this happen in Safe Mode as well? https://support.t-mobile.com/docs/DOC-34449. This temporarily disables any app she might have installed herself. If the problem doesn't happen in Safe Mode, then something she installed is causing the problem. She might have to uninstall apps one by one until the problem goes away.
    02-28-2018 10:33 AM
  3. Magsmobile's Avatar
    thank you for the reply. have put phone into safe made and will see if that is a solution if so will delete apps one at a time. again thank you.
    B. Diddy likes this.
    02-28-2018 11:11 AM

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