1. Android Central Question's Avatar
    Hello, all!

    When scrolling through some darker colored photos on my phone, I noticed this strange red circle/blotch on my phone about a few centimeters wide. There's another, much fainter and smaller red blotch above it and off to the side. They only show up on black/navy backgrounds. Can it be easily fixed?
    Thanks!
    03-02-2018 01:29 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Sounds like a screen defect. Is the phone under warranty? If so, contact HTC.
    03-02-2018 05:05 PM
  3. Hazelsong's Avatar
    Welcome to Android Central! Sounds like a screen defect. Is the phone under warranty? If so, contact HTC.
    I'm the OP. Should I take it to the phone carrier I got it from or go directly to HTC? Or does it even matter?
    03-03-2018 05:43 PM
  4. B. Diddy's Avatar
    That can depend on the carrier and how recently you bought it. Most carriers will only handle a return within the first 2 weeks or so, but I've also heard of some instances where the carrier store actually took care of the replacement significantly later. Since the carrier store probably handles replacements faster, check with them first. If they say it's too late, then contact HTC directly.
    03-03-2018 07:34 PM

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