03-03-2018 02:22 PM
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  1. Android Central Question's Avatar
    Android Central Question
    I accidentally factory reset my Android Samsung j1 phone and got past the setup wizard to where it did connect to a wifi but not screen say "device error-sim card detected is not compatible with your device. Please insert a compatible sim and at bottom it say emergency call and don't activate how do I get past this and onto the home screen
    03-02-2018 07:48 PM
  2. Tim1954's Avatar
    Tim1954
    Trusted Member
    Q&A Team
    It takes me at least six steps to do a factory reset on my device. How do you accidentally reset one?
    03-03-2018 04:29 AM
  3. Rukbat's Avatar
    Rukbat
    Ambassador
    Moderator
    Turn the phone off. Remove the SIM card. Replace the SIM card. Turn the phone on.

    If that doesn't fix it, bring the phone to your carrier. (Resetting it may have done something to the SIM card, so they'll have to replace it.)
    03-03-2018 02:22 PM
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