A
Android Central Question
My Samsung Galaxy J7 Prime was updated to Nougat official last year. Few days back, I tried to factory restore my device and after the restart I got blank screen not moving forward. I took it to a technician and he got to fixed in Marshmellow 6.0.1. Now, The device status if Custom and I cannot update the Android version as It is showing the message: "The Operating system on your device has been modified in an unauthorized way. Try downloading software updates using Smart Switch on your PC or visit a customer service center." I tried to connect it through Smart Switch but it notified that It is unsupported device. Also I tried wiping system cache and removing SD card but nothing worked.
Please help me out as It is giving me headache
Please help me out as It is giving me headache