1. Android Central Question's Avatar
    i have had charging issues where it discharges while its plugged in. but usually charges after lots of plug and unplug. this time it died to 0% and wont turn on. i have put it to charge for the past 12 hours and it shows 0% charging. wont turn on. tried the volume + power button too. unplugged and plugged back the battery too. i have only been using this phone for 3 months. i have important data i cant loose. what should i do? i even tried trouble shooting it through my pc.
    it is an andriod nasco phone.
    03-10-2018 06:41 AM
  2. belodion's Avatar
    It may need repair, or a different charging lead.
    Sanaa Mehmood likes this.
    03-10-2018 07:03 AM
  3. Sanaa Mehmood's Avatar
    i tried a different usb cable too and it shows charging just doesnt charge
    it worked for a while then stopped.
    do you think a new battery will work?
    03-10-2018 07:27 AM
  4. belodion's Avatar
    In my judgment, no, but I could be wrong. Diagnosis by. repairer may be best.
    Sanaa Mehmood likes this.
    03-10-2018 11:48 AM
  5. Rukbat's Avatar
    but usually charges after lots of plug and unplug.
    This normally indicates that one or both charging pins on the charging port have become disconnected due to the constant stress of plugging and unplugging. It has to be replaced.

    i have important data i cant loose. what should i do?
    Make sure that the repair shop understands that you accept the risk of their not wiping your data. They could (although no reputable repair shop would) copy your data. In the future, make sure that all your data is backed up to a cloud account, a PC or both.
    Sanaa Mehmood likes this.
    03-10-2018 12:14 PM

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