All Amazon appa will not load/open on S9+

[Android Central Question]

when I downloaded all Amazon apps to my s9+, they won't even open, the only one that did open was the amazon shopping app but it won't let you log in! are they not compatible yet? Very frustrating.

 

[SpookDroid]

Where did you download them from? Are you sure they're the latest version? I just set mine up last night and I just tested Amazon Shopping and Prime Video. No issues logging in or playing videos or accessing the app. T-Mobile variant.

 

[Lance Peterson]

I am having the same problem. I transferred my Kindle app from by S6 and it seemed to work but didn't show any content. I uninstalled and reinstalled from Play Store and I now just get a black screen when I run Kindle. I tried to install the Amazon App and it wouldn't let me log in. The app I loaded from play store said that the "the specific device could not be authenticated." The app I loaded from the Amazon site just said error 10.

 

[Lance Peterson]

Same thing happened to me with Amazon Shopping and Kindle app. The Kindle app just gives a black screen. I am waiting to hear back from Amazon support.

 

[SpookDroid]

Are both of your devices unlocked? Or maybe the same carrier? Or maybe a bug if transferring the app from a different device? (I used Smart Switch to transfer everything BUT apps, maybe that made a difference).

 

[AAAAAAHHHHH]

I'm having the same issue. Kindle App won't load at all. I've cleared all data, completely reinstalled, nothing works.

 

[Rukbat]

The Kindle app from Play? If it's from another site, it may not be the version your phone needs.