1. Android Central Question's Avatar
    So over the last few days my in-ear headphones have been slowly loosing sound in both earpieces. It first started with the right side, I went to sleep and woke up to watch Netflix but found out that the right side didn't work. Couple of days later, left side gave up. Anyone know what I can do or where can I take them?
    03-14-2018 06:19 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! You've already tested them on another device? If they're Samsung brand earphones that came with the phone, see if the store where you got the phone can help you, or the Samsung Experience store in any Best Buy. Otherwise, contact Samsung and see if they'll replace them under warranty.
    03-14-2018 08:53 PM

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