1. Android Central Question's Avatar
    My J7 Prime crashed and started doing an endless loop reboot but only showing some operating system lines (too fast to read). To get it to stop, I pressed and held the power and vol-up buttons for a long time. Now it's completely dead; won't respond to any of the key combinations listed for master reset. Is there some way to restore it via connecting to a a computer? Other ideas? This phone is otherwise completely dead.
    03-20-2018 05:56 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! That sounds ominous. The phone is probably dead -- you could take it to a repair shop, but the cost of fixing it probably isn't worth the actual cost of the phone.
    03-25-2018 10:13 PM

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