Can't download apps in google play

[Android Central Question]

Hello, I've recently been using my BLU Vivo xl 2 and I updated it to 7.0 nougat. Since the update, I've tried downloading apps but its stuck at "downloading". I did factory data reset but nothing is downloading. Since my phone is not as common as Samsung or LG, I couldn't find a solution.

 

[B. Diddy]

Welcome to Android Central! Does this happen on both wi-fi and mobile data? Try going to Settings>Apps, select Google Play Store, and Clear Cache/Clear Data, then Force Stop. Do the same for Download Manager -- you probably have to tap Menu>Show System to see it. Now try again.

 

[Shiera Francisco]

Hi my play store of HUAWEI Y5 phone cannot download apps
Please.help

 

[B. Diddy]

Welcome to Android Central! Did you already try what I mentioned above?