1. Android Central Question's Avatar
    Ok hi guys. I have an Oukitel K10 and it's been running fine since I received it in February. Great battery life.
    As you may or may not know it has a Micro -USB c slot and no headphone jack.
    In the box there is an adaptor so I can plug in a pair of headphones.
    This was working fine before. Today I was listening to music on my phone.
    All the apps were closed and this evening it needed a recharge. I plugged in the charger and nothing happened. Thinking it might be a charger issue, I tried several mico usb c chargers and different USB plugs and even my pc.
    The phone won't charge.... so I plugged the headphones and connector back in and it shows the headset icon on the screen, I removed connector and headphones and tried charging again but nothing. I then downloaded headset toggle and again nothing. then I boot into safe mode and back to normal and still nothing.
    Can anyone help me here?
    03-24-2018 08:44 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! It may be that the charging contacts are dirty or have failed. It's still possible to transmit data if only the charging contacts are affected. Use a can of compressed air to blow out the phone's USB port, and clean the contacts with a cotton swab dipped in rubbing alcohol. If it still doesn't work, then contact the manufacturer, if it's still under warranty.
    03-25-2018 04:02 PM

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