Why my Vivo Y53's Mic is not working?

[Android Central Question]

The mic is not working (using earphones or even none) When I take a video it doesnt make any sound, even in recording, everything. The sound is working (using earphones or nothing) when I listen to music, Just the Mic. PLEASE HELP ME

 

[anon(9485947)]

If its hardware... you're probably going to want to use the warranty

 

[Jack Ward]

Same problem,my vivo Y53's mic not working also

 

[Rukbat]

Same solution - if it's not in warranty you'll have to pay for the repair.