why cant i open my pictures sent to me by text on a note5

[Android Central Question]

after I changed my phone to the same phone type I cannot get pictures texted to me an open them or download them

 

[Rukbat]

Do you have your APN set correctly for your network?

 

[RumoredNow]

Select your country and carrier from the dropdown list here: World Wide Mobile Phone Settings

Follow the instructions to make sure your MMS settings are accurate.

Alternately search your carrier website for BYOD settings, or visit your carrier store and make it their problem.