03-26-2018 10:33 PM
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  1. Android Central Question's Avatar
    Android Central Question
    After Galaxy S8 Plus update from Samsung, phone screen will not remain on during a phone call. Samsung says the only fix is to take it to Best Buy and have them reinstall the software again. I do not trust Best Buy to do anything. Any suggestions how to get the phone screen to stay on? It also will not stay on even when you set the stay on function when looking at it. Any help will be appreciated.
    03-26-2018 10:01 PM
  2. Sam_Gs7's Avatar
    Sam_Gs7
    Originally Posted by Android Central Question
    After Galaxy S8 Plus update from Samsung, phone screen will not remain on during a phone call. Samsung says the only fix is to take it to Best Buy and have them reinstall the software again. I do not trust Best Buy to do anything. Any suggestions how to get the phone screen to stay on? It also will not stay on even when you set the stay on function when looking at it. Any help will be appreciated.
    This advise may Not like you. But depends of the kind of account
    you've, with your Phone network..Perhaps you can negotiate

    to switch the S8+ for another-1: Instead to install a risky
    new install. For sure your Phone network will help.?
    03-26-2018 10:33 PM
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