why my rca android voyager tablet won't load?

[Android Central Question]

when I turn it on, it goes as far as the "select network wi-fi screen. then it says
authentication problems. will not load any further

 

[B. Diddy]

Welcome to Android Central! That usually means there's a problem with the password. Are you certain you're entering the correct password, and that CAPS LOCK is off on the keyboard? Have you tried using an open public wi-fi network?