1. Android Central Question's Avatar
    my samsung note 8 is supposed to be a 64GB but says its only 16GB, even thou they didnt make that size for this phone. And i am not sure why this is, if this is a big problem and what i can do to solve it.
    04-01-2018 01:21 PM
  2. Mooncatt's Avatar
    Could you please take a screenshot of whatever you're seeing this 16th reporting and post it here? You'll have to create a free account to reply to this thread and do so.
    04-01-2018 02:25 PM
  3. Rukbat's Avatar
    First, is that total storage space, or free storage space?

    Second, try Genuine Galaxy - Phone Info. If it's not a real Note 8, that will tell you. (Some Chinese manufacturers have been coming out with "Note" phones since at least the Note 5 - but they're less storage, 3G only and missing other things. But many Samsung phones say "Made in China", so you can't tell by that.)

    To make an account, as Mooncatt suggested, go to join the Android Central community.
    B. Diddy likes this.
    04-01-2018 02:28 PM
  4. narcissa87's Avatar
    I have the same issue
    This is the screenshot https://ibb.co/gRShTK
    08-19-2018 12:34 PM
  5. belodion's Avatar
    ^ Is that the stock storage app, or a third-party one?
    08-19-2018 03:12 PM
  6. mulife's Avatar
    i have the same problem with my phone honor 4x it must be 8G but says just 3G
    someone help me please !!
    08-21-2018 07:35 AM
  7. methodman89's Avatar
    I have the same issue
    This is the screenshot https://ibb.co/gRShTK
    That looks problematic.
    08-21-2018 07:42 AM
  8. B. Diddy's Avatar
    i have the same problem with my phone honor 4x it must be 8G but says just 3G
    someone help me please !!
    Your issue is different -- see responses in your other thread: https://forums.androidcentral.com/an...ml#post6314115
    08-21-2018 04:54 PM
  9. B. Diddy's Avatar
    I have the same issue
    This is the screenshot https://ibb.co/gRShTK
    I agree with Rukbat -- make sure you have a genuine Note8 by using the app he mentioned. You could also use an app like CPU-Z to check what kind of CPU the phone has. If it's a Mediatek, then it's a clone/knockoff.
    08-21-2018 04:55 PM
  10. narcissa87's Avatar
    It's not fake, i resolved by hard rebooting/deleting cache and data
    08-26-2018 12:12 PM
  11. Rukbat's Avatar
    "Hard rebooting" as in what? The only rebooting is pressing the power button, then tapping Restart. If you mean booting to recovery, that's "booting to recovery", not "hard rebooting". (Soft rebooting - also called fast reboot or quick reboot - is just restarting Android, not the whole phone - Xposed, among other apps, has that choice.)
    08-26-2018 03:04 PM
  12. B. Diddy's Avatar
    Thanks for the update, but keep an eye on this. I don't know exactly how makers of clones/knockoffs work, but it's conceivable that if the phone is a knockoff, it might have something in the firmware that reports more storage than the phone actually has -- and maybe the 16 GB you saw was real. Doing a factory reset uses the original copy of the firmware on the phone, so maybe the reset restored that part that was faking the 64 GB?
    08-26-2018 04:41 PM
  13. methodman89's Avatar
    Run the app as suggested above by Rukbat
    08-26-2018 04:51 PM

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