1. Android Central Question's Avatar
    i have 2 devices on 7.0 and 2 on 6.0. the 6.0 devices print fine but the 7.0 crash the print spooler when apps try to open the print dialog. config is the same AFAIK.
    I've tried disabling firewall and av to no effect.
    any suggestions anyone?
    04-04-2018 07:12 PM
  2. Haley Chris's Avatar
    You can always Disable Print Spooler If your not using it
    04-04-2018 07:24 PM
  3. Haley Chris's Avatar
    And you don't really need a firewall or Antivirus on your cellphone if you stick with Google Play
    04-04-2018 07:25 PM
  4. Android Central Question's Avatar
    i have 2 devices on 7.0 and 2 on 6.0. the 6.0 devices print fine but the 7.0 crash the print spooler when apps try to open the print dialog. config is the same AFAIK.

    Haley Chris suggested disabling the print spooler and this does stop it crashing but it hangs instead (5 minutes +) without reaching the printer choosing dialog.

    I tried clearing the cache partition as suggested here-

    https://forums.androidcentral.com/samsung-galaxy-s7-edge/670720-print-makes-print-screen-crash.html

    I have no idea how to fix it.
    04-05-2018 02:40 AM
  5. belodion's Avatar
    Have you checked for printer firmware updates?
    04-05-2018 06:37 AM
  6. belodion's Avatar
    I now see that you’ve posted twice, the second one several hours after a member offered help, to which you have not responded.
    04-05-2018 06:47 AM

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