1. Android Central Question's Avatar
    I have attached my Galaxy Note 3 phone to my Windows 10 (x64) PC using a USB cable. But although it is charging the phone I can't see any new icon on the PC in File Explorer.

    What should the connection to Note 3 look like in Windows Explorer?

    Background
    I desperate to connect the phone so that I can recover all my WhatApp data.

    Thanks

    J
    04-05-2018 02:52 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! After connecting via USB, swipe down the notification panel -- do you see a USB icon there? If so, tap that notification and make sure MTP (or File Transfer) is selected. The phone should then show up in Windows Explorer.
    04-05-2018 11:37 PM

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