1. Android Central Question's Avatar
    When i attempt to get past the lock screen into my phone, every time i put my pattern in i get a message saying 'unfortunately system UI has stopped' and then it takes me back to the lock screen.
    04-05-2018 05:14 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Force a shutdown by pressing and holding Power for about 20 seconds to force a shutdown. Then boot into Safe Mode: How to turn on safe mode on Alcatel Idol 4 (the steps for the Idol 4 will probably be the same as for your phone). Now see if you can unlock the phone.
    04-05-2018 11:30 PM

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LINK TO POST COPIED TO CLIPBOARD