1. Android Central Question's Avatar
    Nothing out of ordinary for my Pixel 2 xl before issue. Screen completely dead. Alarm just keeps going. Won't allow restart. Phone is getting hot but can do nothing. Took off otter box protector. Don't have screen protector.
    04-06-2018 09:22 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Force a shutdown by pressing and holding Power for about 20 seconds. Then power up as you normally would.

    My guess would be that some app you installed is causing some instability, but it can be very difficult to pinpoint which one. Is this happening every time you set an alarm, or did it only happen once so far?
    04-06-2018 12:03 PM
  3. Rukbat's Avatar
    I assume that you tried the fingerprint sensor as soon as you picked up the phone? (I use my alarm for a few things during the day, every day, and if the screen locks, then an alarm goes off, the first thing you have to do if you have a fingerprint lock is use your finger.)
    04-06-2018 12:22 PM

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