1. Android Central Question's Avatar
    After I have charged my phone it would not turn on without a encrypted code... Don't know about this code haven't set one. But tried al the passwords that I know. nothing is working. I only have one chance left then my phone is going to factory reset. That is not a option I stile have photos of my granny and she past away last year. I just cant loose those photos!!! PLEASE HELP
    04-09-2018 06:21 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Sorry, I'm not sure we can help you there. Passwords or PINs shouldn't just suddenly show up. Has this always been your phone? Try using Find My Mobile to see if you can remotely change the screen lock: https://findmymobile.samsung.com/
    04-09-2018 10:00 PM

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