1. Android Central Question's Avatar
    My father bought me a Samsung tablet A for Christmas. I signed into it thinking that I would be the owner but turns out someone else was already the owner. I have no idea who the owner is but the account is called Prince Charles and they set alarms for birthdays. Today I got an alarm saying it was their grandma Stella's birthday. So I decided I would reset the entire tablet and delete all of the information. I did it and tried to sign back in but the tablet keeps telling me to sign in using the owner's account. I asked my father if he bought a used one but he told me it was new. So basically I am locked out of my tablet. How do I take ownership of my tablet and is this a virus??
    04-11-2018 04:49 PM
  2. belodion's Avatar
    Without the cooperation of the person whose account is on the device, you will be unable to go any further.

    If the tablet was indeed bought as a new device, it needs to be returned, since it's obviously not new.
    hallux likes this.
    04-11-2018 05:55 PM

Similar Threads

  1. Samsung Galaxy S9+ I keep seeing a white pop up message
    By zitsky in forum General Help and How To
    Replies: 4
    Last Post: 04-30-2018, 02:53 AM
  2. Replies: 1
    Last Post: 04-11-2018, 04:12 PM
  3. Replies: 1
    Last Post: 04-11-2018, 02:50 PM
  4. My Samsung tab is constantly downloading (receiving) data.
    By Android Central Question in forum Ask a Question
    Replies: 0
    Last Post: 04-11-2018, 02:42 PM
  5. Samsung TouchWiz Home (noarch)
    By Ellzin in forum Samsung Galaxy Tab S3
    Replies: 0
    Last Post: 04-11-2018, 01:59 PM