1. Android Central Question's Avatar
    formating has not helped
    04-13-2018 02:10 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! By "formatting," do you mean a factory reset? Does this happen in Safe Mode as well? The steps for the Tab 2 ought to work for your device: https://support.t-mobile.com/docs/DOC-18895
    04-14-2018 10:53 PM

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