1. Android Central Question's Avatar
    My work uses Ring Central for group messaging to everyone. Out of a group of 30 I am the only one having issues. I was getting the photos at the start then it stopped. I went to sprint they did something and I got the next one. But then after that it went back to the white square. I have a samsung galaxy s8 if that makes a difference
    04-13-2018 11:13 PM
  2. Rukbat's Avatar
    Check your APN settings - they should be:

    Name: Sprint
    APN: cinet.spcs
    Proxy: blank
    Username: blank
    Password: blank
    Server: Not set
    MMSC: blank
    MMS Proxy: 68.28.31.7
    MMS Port: blank
    MCC: 234
    MNC:15
    Authentication type: not set
    APN Type:default
    APN protocol:IPv4

    If that still doesn't work, it could be some incorrect setting in your account. (Most Sprint stores are independently owned, so I don't have too much faith in the technical expertise of the people working in them. The important things to many stores like that are willingness to accept low pay and selling lots of accounts.)
    04-14-2018 04:31 PM

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