1. Android Central Question's Avatar
    I have an S9. Picture size is set on 4:3(12MP) and HDR Auto. My pictures all look like they were taken with a 2mp, what am I doing wrong?
    04-16-2018 02:54 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Do you mean that when you look at the photos in your Gallery or Google Photos app, it looks grainy? Or are you looking at them some other way, like in Windows Explorer?
    04-16-2018 06:32 PM
  3. lesbeck's Avatar
    Hi. I am taking pictures outdoors using the auto setting, all the pictures look like they were taken with a 2mp camera. It doesn't matter where I look at the photos or what program I use, it looks the same. Terrible. If it's possible to attach a picture, I would like to
    04-19-2018 08:03 PM
  4. B. Diddy's Avatar
    Here are the steps to post a screenshot: http://forums.androidcentral.com/gen...d-central.html. Also show us a screenshot of the Details/Info of one of those photos so we can see what the resolution and filesize are.
    04-20-2018 01:23 AM
  5. lesbeck's Avatar
    It's been days, I can't even figure out how to post the picture here from the PC so I quit. I guess it's time for me to wave the white flag and get an iphone.
    04-27-2018 01:48 PM
  6. B. Diddy's Avatar
    There are still some troubleshooting steps you can try. For example, does this still happen in Safe Mode? https://support.t-mobile.com/docs/DOC-37190. Or after wiping the cache partition? https://support.t-mobile.com/docs/DOC-37180

    If it persists in Safe Mode, you might just have a defective phone, in which case you should contact Samsung for a warranty repair or replacement. I understand the sentiment behind thinking that an iPhone will be problem free, but if you go to our sister site's forums, you'll find that that's not the case: https://forums.imore.com/
    04-28-2018 08:56 AM

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