Can’t use email

[Android Central Question]

My dad recently got a smart phone for the first time. We are unable to add his email to the phone. It keeps stopping and sayin “can not connect to server”
Any help
Would be great thanks

 

[Rukbat]

The email server you're trying to connect to isn't there. Maybe an incorrect spelling, or maybe it's really just not there. If you're spelling it correctly, there's nothing you can do to fix it.

 

[B. Diddy]

Welcome to Android Central! Which email provider does your father use? Some email providers like Yahoo require you to jump through a few hoops to add their account: https://help.yahoo.com/kb/account/generate-third-party-passwords-sln15241.html