1. Android Central Question's Avatar
    Hi,
    I just purchased a used unlocked Verizon-branded LG G2 from a Craigslist seller, and although the phone does work, the apps only work when connected to Wi-Fi. Once the phone is no longer connected to Wi-Fi, the apps stop working. It runs on Android version 5.0.2. I use the same sim card on an unlocked Huawei Honor 5x, and everything works fine. My carrier is Consumer Cellular, which I believe uses AT&T.
    I have a tech background, but I don't have much experience with smart phones, so I'm just learning this stuff (I'm a retiree).
    Can this be a familiar issue with some phones, or is there something I could try to get the apps to work over mobile data?
    Thanks!
    04-19-2018 07:42 PM
  2. belodion's Avatar
    Have you spoken to your carrier about it?
    04-20-2018 05:10 AM
  3. highbridge's Avatar
    Hi,

    Thanks for answering. No, I haven't contacted Consumer Cellular yet. I will reach out to them. I wasn't sure how much support they would give for a phone that they don't sell, but it's definitely worth a try.

    Thanks again.
    belodion likes this.
    04-20-2018 03:36 PM
  4. Rukbat's Avatar
    A Verizon G2 doesn't work on AT&T. CS uses AT&T and T-Mobile, but they're both GSM, so that's fine - but a Verizon phone has CDMA radios, so it can't connect to GSM towers. If you can't reverse the sale, sell it and buy an unlocked AT&T or unlocked T-Mobile (or Consumer Cellular, of course) phone.
    belodion likes this.
    04-20-2018 04:39 PM
  5. highbridge's Avatar
    Great answer -- thanks! Looks like I'll put it up for sale or trade on Craigslist. Thanks again!
    04-20-2018 07:43 PM
  6. highbridge's Avatar
    I contacted Jay at Consumer Cellular, and he had me manually set up a mobile network access point on my phone. Surprise -- it works great now!
    04-22-2018 06:38 PM

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