[Android Central Question]

Why can't I send or receive texts but I can receive calls and call out? I have phone service and my bill has been paid.i have a phoenix 3 at&t go phone.can u please help?

[ManiacJoe]

What is the exact wording of the error message you are getting?
Which SMS app are you using?
Have you verified the APN settings with your carrier's website or customer service?

[Rukbat]

AT&T is pretty good, even at the stores. Just bring the phone into a company store and ask for help. they'll be able to check everything out and get you going. (And if it's an account provisioning problem, only they can fix it. [I used my SIM in a spare phone for a while and that messed up the account. They just put a new SIM into my daily driver and reset the account. No muss, no fuss, no charge.]) If it's really something bad, they'll tell you where your local Device Support Center is (it may even be in the rear of that store) - and those people can make a phone stand up and cook dinner.