Volume Keys and Power Button not working in Recovery Screen

[Android Central Question]

So i was seeing what each boot key combination did on my Galaxy S8 and I pressed the Bixby button and volume up with the power and it got the recovery screen. Only, when it got there I couldn't input anything. Both the volume keys and power did nothing. It could just be a simple fix but nothing works, I've tried turning it off and that didn't work so, I need help.

 

[B. Diddy]

Welcome to Android Central! Are you following the steps here? https://support.t-mobile.com/docs/DOC-34311