1. Android Central Question's Avatar
    I click on Google Play Store ... says Authentication is required .. asks me to sign in... then retry ... clearly shows I am signed into my google account... but Play Store still wont open... goes right back to the same message
    04-23-2018 08:47 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Which phone? Did it come with the Play Store preinstalled, or did you have to install it yourself?
    04-23-2018 10:20 AM
  3. methodman89's Avatar
    Sign out of Google. Sign back in making sure you are using the account that you set up the phone with.
    04-23-2018 12:55 PM

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