1. Android Central Question's Avatar
    I have an LG G3 s. its quite an old phone, my friend gave it to me to use. The phone was working fine then when I picked it up and tried to use it again the screen isn't responding. It wasn't dropped or damaged that I'm aware of and this seems to have come from nowhere. Somebody has told me the battery is probably damaged but I can charge the phone up, I just can't access anything using the touchscreen. Any ideas? Any input would be appreciated. Thanks in advance.
    04-24-2018 09:21 AM
  2. methodman89's Avatar
    Can you hook it to a computer?
    04-24-2018 09:39 AM
  3. addie2018's Avatar
    Yeah I can charge it using the laptop.
    04-24-2018 09:54 AM
  4. methodman89's Avatar
    Can you see your phone and control it with your computer?
    04-24-2018 12:07 PM
  5. addie2018's Avatar
    I'm not sure I know how to control it using the computer. When its plugged in it's charging but I can't do anything with it. How do I control it using the computer?
    04-24-2018 12:46 PM
  6. addie2018's Avatar
    when I plug it in it doesn't register on the laptop if that's what you mean
    04-24-2018 12:47 PM
  7. methodman89's Avatar
    If the old LG doesn't support media transfer protocol through USB, you need professional help or a new phone, which is probably the best way go.
    04-24-2018 12:52 PM
  8. addie2018's Avatar
    think I'll buy a new one. Thanks for the help.
    04-24-2018 01:33 PM

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