Why has my screen stopped working?

[Android Central Question]

I have an LG G3 s. its quite an old phone, my friend gave it to me to use. The phone was working fine then when I picked it up and tried to use it again the screen isn't responding. It wasn't dropped or damaged that I'm aware of and this seems to have come from nowhere. Somebody has told me the battery is probably damaged but I can charge the phone up, I just can't access anything using the touchscreen. Any ideas? Any input would be appreciated. Thanks in advance.

 

[methodman89]

Can you hook it to a computer?

 

[addie2018]

Yeah I can charge it using the laptop.

 

[methodman89]

Can you see your phone and control it with your computer?

 

[addie2018]

I'm not sure I know how to control it using the computer. When its plugged in it's charging but I can't do anything with it. How do I control it using the computer?

 

[addie2018]

when I plug it in it doesn't register on the laptop if that's what you mean

 

[methodman89]

If the old LG doesn't support media transfer protocol through USB, you need professional help or a new phone, which is probably the best way go.

 

[addie2018]

think I'll buy a new one. Thanks for the help.