08-20-2018 04:41 PM
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  1. Android Central Question's Avatar
    Android Central Question
    Volume is turned up for all settings (ringtone, music/videos/game, notifications, and system).

    I selected a ringtone, not silent.

    Blocking is not on during the time of day the phone won't ring. (Also tried turning it completely off, to no avail)

    Accessibility does not have "turn off all sounds" checked

    All other sounds work fine, including ringtones when you are selecting them, just not when you have an incoming call

    Tried multiple different ringtones
    04-26-2018 11:00 PM
  2. belodion's Avatar
    belodion
    Co-Ambassador Team Lead
    What phone?
    04-27-2018 04:20 AM
  3. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! See if this also happens in Safe Mode.
    04-27-2018 04:51 AM
  4. Spittler4's Avatar
    Spittler4
    I have the same problem on my galaxy s7, seems like it started after last update. Please let me know if you find solution, thanks.
    08-20-2018 02:55 PM
  5. Rukbat's Avatar
    Rukbat
    Ambassador
    Moderator
    Spittler, see if it happens in safe mode.
    08-20-2018 04:41 PM
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