1. Android Central Question's Avatar
    Hi, I recently bought a Honor 6C Pro and I noticed that using the built-in app but also with poweramp music starts stuttering when screen is off, I tried to restart the phone, to move the music folder from SD to internal storage, I also tried to turn off the settings about battery savings or apps that are closed when scree is of, but the problem persists.

    Thanks so much!

    Ryan
    04-28-2018 03:18 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Huawei is notorious for aggressive RAM management, so that might be affecting PowerAmp while the screen is off. Look in the system settings for app/battery optimization, and make sure PowerAmp is "protected" from the system's optimization.
    04-29-2018 10:49 AM
  3. Ryan47's Avatar
    Hi B. thanks for your reply! I already tried it but unfortunately it didn't work...

    Any other suggestion?

    Thanks so much

    Ryan
    04-30-2018 01:13 PM
  4. B. Diddy's Avatar
    Does this still happen in Safe Mode? You'll only be able to test preinstalled apps this way, not PowerAmp. But if it doesn't happen in Safe Mode, that would suggest something you installed is causing the issue.
    05-01-2018 05:00 AM
  5. Ryan47's Avatar
    Thanks B. Diddy,

    as you said, I tried the Safe mode and it plays music well, so I think you are right and some application that I installed causes the problem... so I guess I will have to go through the painful procedure to reset it, and install the apps one by one and after each app is installed I have to try the music....

    Thanks so much
    Ryan
    B. Diddy likes this.
    05-04-2018 06:48 PM

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